Privacy Policy

Effective Date: 18 November 2024

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Any other details you provide when registering for our services, completing forms, or contacting us.

1.2 Non-Personal Information

We may automatically collect non-personal information, including:

  • Device information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, time spent on the website, click patterns)
  • Cookies and tracking technologies (e.g., cookies, web beacons, analytics data).

1.3 Payment Information

Payment details are processed through secure third-party payment gateways (e.g., Stripe). We do not store full credit/debit card details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services.
  • Process transactions and manage subscriptions.
  • Communicate with you, including responding to inquiries and sending updates.
  • Personalize your experience with Viewzen Academy.
  • Enforce our terms, policies, and agreements.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors, such as payment processors, hosting providers, and analytics services, to perform functions on our behalf.
  • Legal Authorities: If required by law or to protect our rights and comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business deal.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage patterns.
  • Remember your preferences and login details.

You can control or disable cookies through your browser settings. However, disabling cookies may limit certain features of the Services.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

When your information is no longer required, we securely delete or anonymize it.

6. Security

We implement industry-standard security measures to protect your personal information. However, no data transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information.
  • Data Portability: Request your data in a portable format.
  • Withdrawal of Consent: Withdraw your consent where applicable.

To exercise your rights, please contact us at info@viewzen.org.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. The "Effective Date" at the top indicates when the policy was last revised.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@viewzen.org